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I went to a Briggs dealer in Burlington NC and asked for a fuel pump kit for a twin cylinder Briggs 18.5 model 42A707 and was told I did not have all the model numbers it was not the first time this person has tried to find a way not to help me with parts before and told me I needed more numbers.A month or two before I told a parts person that I had asked for the same kit and they sold it to me with the same info I still have it SOMEWHERE.they could have asked who I had talked to but did not care to I guess.This is beside the point but I was working on lawn mowers in my community before the people could afford them with engines and will not have people half my age that do not know the how they got or where the are at telling me what I need.Briggs & stratton is NUMBER 1 and has always has been to me

Review about: Briggs And Stratton Sales Representative.

Reason of review: Poor customer service.

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