Briggs And Stratton
Reviews and Complaints
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Verified ReviewerYour contact provision is a DISASTER
There has been no contact from B&S.B&S is a big company,- it did not get to that position by totally ignoring their customer base. Into the future, - the inclusion of a B&S engine on a product that interests me will be the kiss-of -death for that product.
B&S are of the opinion that there are sufficient OEM companies that include their engines that they do not have to care about existing customers. WRONG! The new version of my ride-on mower has a Kawasaki engine.
Perhaps B&S should take note of another WIS. mega company that recently ignored its customer base with devastating effect.
- No customer service of any kind
Preferred solution: An answer
User's recommendation: Their customer service is non-existent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrappie craftsman T 100
- 1500
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfair business with India distributors
Preferred solution: Compensation and return of stock
User's recommendation: Do not invest in briggs india
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Verified Reviewer | High Point, North CarolinaNeed to return a pressure washer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to locate magneto/coil 3.5hp
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTechnical support
My technical inquiry was send to BOSCO Germany (Viernheim)
STILL WAITING FOR FEEDBACK FROM TECHNICAL SERVICE
- Cant reach anyone when parts are meeded
Preferred solution: Technical clarification why product P2400 dies not work.
User's recommendation: Check location and availability of tech. service prior to purchase
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Verified Reviewer | Columbia, South CarolinaBad Camshaft
User's recommendation: Don’t buy
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Verified Reviewer | Columbia, South CarolinaBlown Camshaft in a mower with 60 to 100 hours max on engine! $500 repair. 3rd time this pos has broken down and my last time to buy anything with Briggs & Stratton on it!!!
User's recommendation: Don’t buy
Case number 125****
Case number 125****
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Verified ReviewerUnethical business working
Preferred solution: Full refund
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Verified Reviewer | Hannoversch Münden, Lower SaxonyTechnical support and clarification of product use.
User's recommendation: Check product specification and description prior to purchase. top
Troubleshooting a Briggs & Stratton 18 1/2 hp
Upset how incompetent an old company has become
No customer service
User's recommendation: Stay away
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I purchased 4 Toro lawn mowers over last 10 years, all with Briggs & Stratton engines. Exasperated and pissed thinking the old brand name holds credence.
NOT!!. I spent over $300 to diagnose and engine overheats, then compression slows until mower quits. All 4 were out of warranty by a few months before the problem prevailed.
Tried many was to contact, and a dead end. Contact KPS Capital since they are the owners.